Booking Policy
Booking Policy:
Please read the following Booking Policy carefully before making an appointment with Faydra Skin Beauty Clinic ("Clinic," "we," or "us"). This policy outlines important information regarding appointment bookings, cancellations, rescheduling, deposits, and related matters.
1. Appointment Booking
1.1. Contact Information: To schedule an appointment, you will need to provide accurate and up-to-date contact information, including your name, phone number, and email address. This information will be used to confirm your appointment and communicate any necessary updates or reminders.
1.2. Treatment Selection: When booking an appointment, please ensure that you select the correct treatment or service you wish to receive. If you are unsure about the most appropriate treatment, our qualified skincare professionals will be happy to assist you during your appointment.
1.3. Appointment Availability: Appointment availability is subject to change and may vary based on demand and the availability of our staff. We recommend booking your appointment in advance to secure your preferred date and time.
2. Cancellation and Rescheduling
2.1. Cancellation Policy: We understand that circumstances may arise that require you to cancel or reschedule your appointment. We kindly request that you provide us with at least [X] hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the vacant slot to other clients.
2.2. Late Cancellations and No-Shows: In the event of a late cancellation (within [X] hours of the scheduled appointment time) or a no-show (failure to arrive for your appointment without prior notice), a cancellation fee will be applied. The specific fee amount will be communicated to you when booking your appointment.
2.3. Rescheduling: If you need to reschedule your appointment, please contact us as soon as possible to arrange a new date and time. We will make every effort to accommodate your request, depending on availability.
3. Deposit
3.1. Deposit Requirement: To secure your appointment, we may require a non-refundable deposit. The deposit amount will be communicated to you at the time of booking. The deposit will be deducted from the total cost of your treatment or service.
3.2. Deposit Payment: Deposits can be paid through various accepted payment methods, as specified by the Clinic. Failure to provide the required deposit within the specified time frame may result in the cancellation of your appointment.
4. Arrival and Check-In
4.1. Arrival Time: We recommend arriving at least [X] minutes prior to your scheduled appointment time to allow for check-in, completion of any necessary forms, and preparation for your treatment.
4.2. Late Arrivals: If you arrive late for your appointment, please understand that your treatment time may be shortened to avoid delays for other clients. You will still be charged for the full appointment duration.
5. Payment
5.1. Payment Methods: We accept various forms of payment, including cash, credit cards, and electronic transfers. Please inquire about accepted payment methods when booking your appointment.
5.2. Pricing and Discounts: The prices for our treatments and services are clearly stated on our website or provided to you during the booking process. Any applicable discounts or promotions will be applied at the time of payment, provided you meet the specified criteria.
6. Client Satisfaction
6.1. Feedback: Your satisfaction and feedback are important to us. If you have any concerns or suggestions regarding your treatment or overall experience, please communicate them to our staff. We will make every effort to address your concerns and ensure your satisfaction.
7. Disclaimer
7.1. Results and Expectations: While we strive to provide high-quality treatments and services, individual results may vary. The effectiveness of our treatments depends on various factors, including your unique skin type, health
condition, and adherence to post-treatment instructions. We cannot guarantee specific outcomes or results.
8. Contact Us
If you have any questions or require further clarification regarding our Booking Policy, please contact us using the information provided below:
info@faydraskin.com
By booking an appointment with Faydra Skin Beauty Clinic, you acknowledge that you have read, understood, and agreed to comply with our Booking Policy, including the deposit requirement.